Frequently Asked Questions
Everything you need to know about your Dirtybird gear.
When will my order ship?
Most orders are processed within 3-5 business days. Once your package leaves the nest, you will receive a tracking number via email to monitor its flight path.
What is your return policy?
We accept returns and exchanges on unworn, unwashed merchandise within 30 days of delivery. Please ensure all original tags are attached to be eligible for a refund.
Do you ship internationally?
Yes, Dirtybird ships worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
How do I know which size to choose?
Each product page features a specific size guide. Our apparel generally follows a standard unisex fit, but we recommend checking measurements to ensure the perfect fit for your style.
My item arrived damaged, what should I do?
We take quality seriously. If your gear arrives with a defect, please contact our support team within 7 days of receipt with photos of the damage so we can make it right.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.